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SWIRE

SWIRE SYMPHONY UNDER THE STARS 2021: FAQs


About the Event

13 NOV 2021 (Sat), 7:30pm

13 NOV 2021 (Sat), 6pm

Concert lasts around 80 minutes with no intermission.

Central Harbourfront

It's free. But you must enter the venue with a registered ticket, and the registration has been completed in October.

There are two entrances, located near Central and Admiralty respectively. Please refer to the ticket for your designated gate.

In view of government official guidelines and social distancing measures under the pandemic, the concert this year is set to have assigned seats of a maximum of four persons per unit. Please be seated according to the seat number shown on the ticket.

No, there is no age limit. However, all audience members, regardless of their age, need to enter with a valid ticket, and please be seated according to the seat number shown on the ticket.

There will be no house programme for this concert.

No, the is no intermission for this concert.

 

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Get Ready for the Concert

The main registrant can log in to their account under the Swire Symphony Under The Stars website to view the reserved tickets.
For any further assistance, please email the HK Phil at suts@hkphil.org.

Please bring your valid ticket (by showing the QR code on your smartphone or printed ticket). As it's an outdoor concert, you can bring rain gears, windbreak and scarf for unpredictable weather conditions.

- By MTR: 
Exit from Central Station (exit A) or Hong Kong Station (exit A2). Walk approximately 10 minutes towards Central Ferry Pier no. 10 which is near the entrance. Enter the concert venue through Gate 1. 

Exit from Admiralty Station (exit A), head towards Tamar Park, walk through the park towards the Waterfront Promenade and turn left. Approximately 10 minutes walking distance. Enter the concert venue through Gate 3.

 

- By Ferry:

Arrive at Central Pier no. 7 and walk towards the left after disembarking.

 

- By Taxi:

Alight at the taxi drop off near Central Ferry Pier no. 9. Walk straight ahead. Approximately 2 to 4 minutes walking distance.
 

Yes, all audience members can enter with a valid ticket (by showing the QR code on the smartphone or printed ticket) and admit at the gates at any time before the concert ends. 

 

Do not fold or draw across the QR code. Non-readable QR code will prevent your admission to the event

The map is printed on the ticket. You may also find the map on HK Phil website.

Car parking is not available at the Central Harbourfront. The closest public car parks are at Hong Kong City Hall, IFC and Pacific Place. We recommend using public transport for access.

 

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Admission

Each ticket admits one person ONLY regardless of age. Each ticket-holder will be allocated ONE seat ONLY. Duplicated tickets will not be accepted.

Yes, when leaving the venue during the performance, please make sure you have the stamp with the event logo and bring your ticket(s). Please show the stamp and seat number on the ticket to our staff at the entrance when you re-enter the venue.

If you cannot attend the event, you may then transfer to your family or friend. However, please make sure he or she has the valid ticket (QR code the smartphone or printed ticket) in order to be admitted to the event. Non-readable QR code will prevent his/her admission to the event.

We’re sorry, this event does not allow on-site registration nor walk-ins. Failure to present a valid QR code will prevent your admission.


This outdoor concert will be broadcast globally via HK Phil website and its social media channels. What's more, the HK Phil is co-presenting the live screening debut with the West Kowloon Cultural District in the Art Park, where you can enjoy a free livestreamed relay on the opposite side of the harbour. For details, please visit West Kowloon Cultural District website.

Thanks so much for your support. This outdoor concert will be broadcast globally via HK Phil website and its social media channels. What's more, the HK Phil is co-presenting the live screening debut with the West Kowloon Cultural District in the Art Park, where you can enjoy a free livestreamed relay on the opposite side of the harbour. For details, please visit West Kowloon Cultural District website.

Don't worry, there will be staff on site to help you handle it. However, the process may take time, so please be patient.

 

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In the Venue

There are parking areas ONLY for baby strollers.

No luggage storage service will be provided. Audience members will have to take care of their own belongings.

In line with the latest official guidelines under the pandemic, eating and drinking is not allowed inside the venue. Audience members are required to wear a face mask throughout the event.

Except for approved service animals (e.g. guide dogs), no pets or other animals are allowed.

Yes, you’re also welcome to share your experience on social media with your friends!

Don't worry, there will be staff on site to help you handle it. However, the process may take time, so please be patient.

No power banks will be provided at the venue. Please bring your own power bank.

 

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Miscellaneous

 

In case of bad weather conditions, the HK Phil will announce the postponement of the concert on 13 NOV 2021 at 4pm on its website hkphil.org and its Facebook page. The event will be postponed to the next day, i.e. 14 NOV 2021, at the same time and same venue.

 

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