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Special notice

SWIRE

TICKET ARRANGEMENTS FOR BEETHOVEN FESTIVAL CONCERTS (OCT - NOV 2020)

Cash refund arrangements for concerts of Beethoven Festival (October 2020)

Applicable for below listed concerts:

  • BEETHOVEN FESTIVAL: FRANÇOIS-FRÉDÉRIC GUY | BEETHOVEN PIANO CONCERTO CYCLE (16 & 17 OCTOBER 2020)
  • BEETHOVEN FESTIVAL: JAAP | BEETHOVEN 7 & 8 (23 OCTOBER 2020)
  • BEETHOVEN FESTIVAL: JAAP | BEETHOVEN 2 & 5 (24 OCTOBER 2020)

LCSD had arranged cash refunds on behalf of the HK Phil for the above four performances of "Beethoven Festival" since 26 Nov 2020. However, the arrangement has been SUSPENDED due to the closure of LCSD venues.    
Refund arrangements will be resumed in due course. Please stay tuned to the announcement from the HK Phil and URBTIX websites.


Refund arrangements for concert of Beethoven Festival (November 2020)

Applicable for below listed concert:

  • BEETHOVEN FESTIVAL: JAAP'S BEETHOVEN 6 | TREY LEE (7 NOVEMBER 2020)

(1) BANK TRANSFER refund

Unfortunately due to the recent surge in local COVID-19 cases, it is recommended to reduce outing for safeguarding public health and preventing the spread of the disease in the community. Apart from CASH refund by the HK Phil Ticketing Office, patrons may choose to apply for a refund of the face value of the ticket(s) by BANK TRANSFER

 

Please submit your bank transfer application on or before 20 January 2021. The bank transfer refund will be processed after the completion of cash refund (i.e. after 20 January 2021) and is only applicable for patrons with local bank savings or current accounts. Debit/credit card account and time deposit accounts are NOT accepted.

 

Please CLICK HERE to submit your bank transfer refund

 

(2)  CASH refund

Ticket-holders may collect a CASH REFUND at the HK Phil Ticketing Office since 26 Nov 2020. However, the cash refund arrangement by the HK Phil Ticketing Office has been SUSPENDED in view of the latest development of COVID-19.

 

We apologise for any inconvenience caused and thank you for your understanding. For any ticketing assistance, please contact the HK Phil Ticketing Office at ticketing@hkphil.org (email); or at 5628 7595 (WhatsApp ONLY).