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SWIRE

Refund & Other Ticket Arrangements

2020/ 21 Season

Concerts in May 2021

Concert titleConcert dateStatusDetails
THE RED VIOLIN: MOVIE IN CONCERT29 MAY 2021 (Sat) 8:00pm
30 MAY 2021 (Sun) 3:00pm
Change of Artist

Violinist Lara St John has had to withdraw from the performances. For updated concert details, please CLICK HERE.

 

Ticket Purchase through Subscription

For 2020/21 Subscribers who have subscribed to the performances of “The Red Violin: Movie in Concert”, details of ticket collection will be announced in early May. 

Please contact the HK Phil Ticketing Office if you have not received the tickets 14 days prior to the concert.

 

EUROPE TOUR PREVIEW:
MOZART & SHOSTAKOVICH
5 MAY 2021 (Wed) 8:00pmCancelled

Ticket Purchase through Subscription

 

For 2020/21 Subscribers who have subscribed to these performances, please refer to the email/WhatsApp directly sent to you or CLICK HERE for the refund arrangements.

 

SWIRE MAESTRO SERIES:

HK PHIL X HK BALLET | FABIO BIONDI

30 APR 2021 (Fri) 8:00pm
1 MAY 2021 (Sat) 8:00pm
Cancelled

(Announced on 26 March 2021)

 

In view of the latest situation of COVID-19, and uncertainties relating to such matters as global travel and in-bound quarantine measures, along with discussions with our guests artists and related partners, the HK Phil has been obliged to make changes to certain concerts listed in the following table.

 

Concert titleConcert dateStatusDetails

SWIRE SUNDAY FAMILY SERIES:

BBC PLANET EARTH II LIVE IN CONCERT

20 JUN 2021 (Sun) 3:00pmChange of Concert DateNew concert date to be announced
BBC PLANET EARTH II LIVE IN CONCERT18 JUN 2021 (Fri) 8:00pm
19 JUN 2021 (Sat) 8:00pm
Change of Concert DateNew concert dates to be announced

(Updated on 28 August 2020)

In view of the latest situation of COVID-19, and uncertainties relating to such matters as global travel and in-bound quarantine measures, along with discussions with our guest artists and related partners, the HK Phil has been obliged to make changes to certain concerts listed in the following table.

 

Concert titleConcert dateStatusDetails

ASIA MILES PROUDLY SPONSORS:

JOE HISAISHI IN CONCERT

4 DEC 2020 (Fri) 8:00pm
5 DEC 2020 (Sat) 3:00pm
5 DEC 2020 (Sat) 8:00pm
6 DEC 2020 (Sun) 3:00pm
Change of Concert DateNew concert dates:

17 June 2021 (Thu) 8:00pm
18 June 2021 (Fri) 8:00pm
19 June 2021 (Sat) 8:00pm
20 June 2021 (Sun) 3:00pm

(Updated on 28 August 2020)

Concert titleRescheduled concert dateStatusDetails
BEETHOVEN MEETS MOZART28 JUN 2021 (Mon) 7:30pm

[original: 17 FEB 2020/9 Jun 2020]

Concert RescheduledConcert Details

(Updated on 17 July 2020)

SUMMER NIGHTS IN THE AMERICAS26 APR 2021 (Mon) 7:30pm

[original: 29 JUN 2020]

Change of Concert date

New concert date:
24 May 2021 (Mon) 7:30pm

 

CLICK HERE for updated concert details.

 

(Updated on 15 April 2021 15:30)

STRINGS ENCOUNTER
(ORIGINAL TITLE: BEETHOVEN ENCOUNTER!)

8 MAR 2021 (Mon) 7:30pm

[original: 1 JUN 2020]

Change of Programme & Artist

The programme has been changed, and hornists Lin Jiang and Todor Popstoyanov will not perform in the advertised concert. Other details remain unchanged.


CLICK HERE for updated concert details.

 

(Updated on 22 February 2021)

RAPTUROUS RUSSIAN QUARTETS22 FEB 2021 (Mon) 7:30pm

[orginal: 20 APR 2020/14 Dec 2020]

CancelledDeadline for submission: 31 FEB 2021

(Updated on 3 February 2021)

100 YEARS OF BRASSMANIA11 JAN 2021 (Mon) 7:30pm

[original: 11 MAY 2020]

CancelledDeadline for submission: 28 FEB 2021

(Updated on 23 December 2020)

THE SOLDIER AND THE NIGHTINGALE

 

21 SEP 2020 (Mon) 7:30pm

[original: 23 MAR 2020/28 SEP 2020]

CancelledDeadline for submission: 23 OCT 2020

(Updated on 28 August 2020)

 

Beethoven Festival (October 2020)

Concert titleConcert dateStatusDetails
BEETHOVEN FESTIVAL: JAAP | BEETHOVEN 2 & 524 OCT 2020 (Sat) 8:00pmCancelled

Cash refunds was originally available at the box office of the Hong Kong Cultural Centre from 26 November 2020 (Thu) to 20 January 2021 (Wed). Unfortunately due to the surge in local COVID-19 cases since early December 2020, the cash refund had been suspended since 2 Dec 2020 (Wed).

 

The cash refund is now resumed and extended  to 8 Apr 2021 (Thu). Details please CLICK HERE

 

 

BEETHOVEN FESTIVAL: JAAP | BEETHOVEN 7 & 823 OCT 2020 (Fri) 8:00pmCancelled
BEETHOVEN FESTIVAL: FRANÇOIS-FRÉDÉRIC GUY | BEETHOVEN PIANO CONCERTO CYCLE16 OCT 2020 (Fri) 8:00pm
17 OCT 2020 (Sat) 8:00pm
Cancelled

(Updated on 19 February 2021)

 

In view of the latest situation of COVID-19, and uncertainties relating to such matters as global travel and in-bound quarantine measures, along with discussions with our guests artists and related partners, the HK Phil has been obliged to make changes to certain concerts listed in the following table.

 

2020/21 subscribers will receive an email from our Subscription Office on or before 4 September 2020 (Friday). The email indicates your subscription details, and relevant options for your ticket(s) to those cancelled concert(s). Please submit your preferred option on or before 18 September 2020 (Friday).

 

Below are the options available for subscribers of the cancelled concerts: 

(a) Donate your Ticket(s) to support the HK Phil “Ambassador Fund”

      — help the HK Phil share music in multiple ways and enable us to embark on world tours, making the finest music to be heard globally

(b) Ticket Refund

 

Concert titleConcert dateStatusDetails
JAAP'S BEETHOVEN 8 | ANNE-SOPHIE MUTTER II24 OCT 2020 (Sat) 8:00pmCancelled
  • Subscribers ordered via HK Phil Subscription Website (Details)
  • Subscribers ordered via email/ fax / mail / in person (Details)
SEASON OPENING: JAAP’S BEETHOVEN 6 | ANNE-SOPHIE MUTTER I23 OCT 2020 (Fri) 8:00pmCancelled
  • Subscribers ordered via HK Phil Subscription Website (Details)
  • Subscribers ordered via email/ fax / mail / in person (Details)
ANNE-SOPHIE MUTTER AND FRIENDS20 OCT 2020 (Tue) 8:00pmCancelled
  • Subscribers ordered via HK Phil Subscription Website (Details)
  • Subscribers ordered via email/ fax / mail / in person (Details)
JAAP'S FIDELIO OPERA-IN-CONCERT15 OCT 2020 (Thu) 7:00pm
17 OCT 2020 (Sat) 7:00pm
Cancelled
  • Subscribers ordered via HK Phil Subscription Website (Details)
  • Subscribers ordered via email/ fax / mail / in person (Details)
JAAP'S BEETHOVEN 92 OCT 2020 (Fri) 8:00pm
3 OCT 2020 (Sat) 8:00pm
Cancelled
  • Subscribers ordered via HK Phil Subscription Website (Details)
  • Subscribers ordered via email/ fax / mail / in person (Details)

(Updated on 28 August 2020)

Concert titleConcert dateStatusDetails
BEETHOVEN FESTIVAL: JAAP'S BEETHOVEN 6 | TREY LEE7 NOV 2020 (Sat) 8:00pmCancelled

Cash refund will be available at theHK Phil Ticketing Office from 26 November 2020 (Thu) to 20 January 2021 (Wed).

 

For those who haven't submitted for a cash refund, patrons may apply for a refund of the face value of the ticket(s) by BANK TRANSFER on or before 28 February 2021

 

Please CLICK HERE to submit your bank transfer refund. 

(Updated on 25 January 2021)

THE DINOSAUR FOOTPRINTS28 NOV 2020 (Sat) 3:00pmChange of Conductor & Programme

Ticket-holders may continue to use their tickets for admission according to the date printed on the tickets for the updated programme. For updated concert details, please CLICK HERE.

(Announced on 12 November 2020)

In view of the latest situation of COVID-19, performance venues under the Leisure and Cultural Services Department have been temporarily closed from 10 December 2020 until further notice. Hence, the following advertised performances have been cancelled. 

 

The relevant refund will be processed in one of the following ways (based on the ways of purchasing the tickets):

 

Concert titleConcert dateStatusDetails
VIENNESE NEW YEAR30 DEC 2020 (Wed) 7:00pm
31 DEC 2020 (Thu) 7:00pm
Cancelled

Ticket Purchase through URBTIX

Owing to uncertainties over the reopening of the performance venues, cash refunds will not now be possible through the relevant box offices. Thank you for your understanding.


Ticket holders may apply for a FULL refund of the face value of the ticket(s) by BANK TRANSFER on or before 28 February 2021.

 

Please CLICK HERE to submit your refund. 

 

 

Ticket Purchase through Subscription

For 2020/21 Subscribers who have subscribed to these performances, please refer to the email directly sent to your registered address in early January 2021 or CLICK HERE for the refund arrangements.

 

CHRISTMAS FANTASIA

23 DEC 2020 (Wed) 7:00pm

24 DEC 2020 (Thu) 7:00pm

Cancelled
BEETHOVEN FESTIVAL: BEETHOVEN VIOLIN CONCERTO

19 DEC 2020 (Sat) 8:00pm

 

Cancelled
HAPPY GABBY PLAYS CLASSICAL MUSIC12 DEC 2020 (Sat) 3:00pmCancelled

(Updated on 25 January 2021)

 

 

Other December concerts cancelled in October 2020

For 2020/21 Subscribers who have subscribed to the following cancelled concert(s), the relevant refund will be processed in one of the following ways (based on your submission method):

 

Concert titleConcert dateStatusDetails
JAAP'S 60TH BIRTHDAY GALA23 DEC 2020 (Wed) 7:00pmCancelled

Subscription ordered via the HK Phil Online Subscription System
The related ticket amount will be refunded via PAYPAL automatically. The processing time will be around 3 months. A separate email will be sent to you when the refund is completed.

 

Subscription ordered via email, fax, mail or in person
The related amount will be deducted from your order, and the HK Phil has arranged for a full payment with the updated total subscription amount in late-October.

SWIRE MAESTRO SERIES:
MAXIM VENGEROV PLAYS TCHAIKOVSKY

 

[A new programme is now scheduled on 19 December 2020, titled "Beethoven Festival: Beethoven Violin Concerto". CLICK HERE for the updated programme details.]

18 DEC 2020 (Fri) 8:00pm
19 DEC 2020 (Sat) 8:00pm
Cancelled

(Announced on 29 October 2020)

Concert titleConcert dateStatusDetails
THREE CONCERTOS WITH JAAP29 JAN 2021 (Fri) 8:00pm
30 JAN 2021 (Sat) 8:00pm
Cancelled

The relevant refund will be processed in one of the following ways (based on the ways of purchasing the tickets):

 

Ticket Purchase through URBTIX

Ticket holders may apply for a FULL refund of the face value of the ticket(s) by BANK TRANSFER on or before 28 February 2021.

 

Please CLICK HERE to submit your refund. 

 

 

Ticket Purchase through Subscription

For 2020/21 Subscribers who have subscribed to these performances, please refer to the email directly sent to your registered address in early January 2021 or CLICK HERE for the refund arrangements.

HAPPY BIRTHDAY TO MOZART27 JAN 2021 (Wed) 8:00pmCancelled
AKIKO SUWANAI PLAYS PROKOFIEV
(ORIGINAL TITLE: JAAP’S BEETHOVEN 3 | AKIKO SUWANAI)
22 JAN 2021 (Fri) 8:00pm
23 JAN 2021 (Sat) 8:00pm
Cancelled
SABINE MEYER PLAYS WEBER15 JAN 2021 (Fri) 9:00pmCancelled
MILOŠ: MASTER OF THE GUITAR

8 JAN 2021 (Fri) 8:00pm

9 JAN 2021 (Sat) 8:00pm

Cancelled

The relevant refund will be processed in one of the following ways (based on the ways of purchasing the tickets):

 

Ticket Purchase through URBTIX

Owing to uncertainties over the reopening of the performance venues, cash refunds will not now be possible through the relevant box offices. Thank you for your understanding.


Ticket holders may apply for a FULL refund of the face value of the ticket(s) by BANK TRANSFER on or before 28 February 2021.

 

Please CLICK HERE to submit your refund. 

 

 

Ticket Purchase through Subscription

For 2020/21 Subscribers who have subscribed to these performances, please refer to the email directly sent to your registered address in early January 2021 or CLICK HERE for the refund arrangements.

(Updated on 25 January 2021)

Concert titleConcert dateStatusDetails
SWIRE DENIM SERIES:
A MUSICAL JOURNEY TO INDIA
20 FEB 2021 (Sat) 8:00pmCancelled

Ticket Purchase through Subscription

For 2020/21 Subscribers who have subscribed to these performances, please refer to the email/WhatsApp directly sent to your registered address in early January 2021 or CLICK HERE for the refund arrangements.

SWIRE SUNDAY FAMILY SERIES:
THE CARNIVAL OF THE ANIMALS
7 FEB 2021 (Sun) 3:00pmCancelled
YU LONG | PROKOFIEV VIOLIN CONCERTO6 FEB 2021 (Sat) 8:00pmCancelled

(Announced on 28 January 2021)

Concert titleConcert dateStatusDetails
SWIRE DENIM SERIES:
HK PHIL X TED LO | JAZZ IN THE CITY
23 APR 2021 (Fri) 8:00pm
24 APR 2021 (Sat) 8:00pm
Cancelled

Ticket Purchase through Subscription

 

For 2020/21 Subscribers who have subscribed to these performances, please refer to the email/WhatsApp directly sent to you or CLICK HERE for the refund arrangements.

RACHMANINOV THIRD PIANO CONCERTO16 APR 2021 (Fri) 9:00pm
17 APR 2021 (Sat) 9:00pm
Cancelled
BRAHMS GERMAN REQUIEM10 APR 2021 (Sat) 8:00pm
11 APR 2021 (Sun) 3:00pm
Cancelled
JAAP'S MAHLER 12 APR 2021 (Fri) 8:00pm
3 APR 2021 (Sat) 8:00pm
Cancelled

(Announced on 26 February 2021)